lpr/lpd problems with Imagen host software

[at relay.cs.net]

I am having a weird problem on my sun net.  all of the clients connected
to a particular server forward their print requests to this server. When a
client attempts to queue a job over the network the error message

	ipr: Cannot Connect to Spooler
or
	ipr: Who are you?

The command line used is

	ditroff -Timp -me file | dimp -Pip

dimp takes the ditroff output, converts it to impress and hands it to ipr.
ipr is a front-end program provided by imagen to send files to imagen
printers. (Those of you with imagens are no doubt familiar with this.)

Some strange things. 1) It seems as though the problem is somehow related
to the size of the file being printed.  2) If I do the steps mentioned
above, everything seems fine.  3) I have 4 servers all set up relatively
the same and only one is exhibiting this behavior.

Any help would be truly appreciated. I am at a loss
--
patrick
pml at usl.usl.edu
...!uunet!dalsqnt!usl!pml

[[ This sounds very much like either a problem with Imagen's software or a
problem with your configuration of Imagen's software (such as the
/etc/printcap file).  Either way, Imagen should be able to help you out.
They used to be pretty good about helping customers.  Has QMS changed
that?  Have you tried contacting Imagen's customer support?  It really
seems like someone needs to look at your setup before they would be able
to help much.  --wnl ]]