open this package and you're stuck with it

Jim Mann jmann at bigbootay.sw.stratus.com
Thu Feb 22 01:39:58 AEST 1990


The problem with returning software you don't like is that there is a very
fuzzy line between "doesn't work" and "doesn't work as cleanly/elegantly
as I would like it to."  If you buy an editor, let's say, and it's quite
kludgy: it uses idiotic key sequences, non-standard menus, and so forth.
You can't stand using it.  Yet it does all this with no "bugs."  Should you
be able to return it for a refund?

If you answer yes to the above, does this mean that you should be able to
return any book that you buy but don't like?

Jim



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