Making A request to IBM (Was: Re: How does one compile to assembly?)
jsalter at ibmpa.awdpa.ibm.com
jsalter at ibmpa.awdpa.ibm.com
Tue Mar 19 13:02:15 AEST 1991
In article <1991Mar15.195902.9588 at mathrt0.math.chalmers.se> d5peteg at dtek.chalmers.se (Peter Gustafsson) writes:
>> i'd be much more likely to report bugs if i could mail them in (via
[...]
>> yes, an e-mail bug address would be very nice. thanks for listening.
> wohler at sap-ag.de
[...]
>After some time I convinced some of the persons at IBM that I
>deal with daily to get acces to the internet-world... Via some gateway
>on the other side of the world (and it works) But the AIX Competence
>Guys can't understand why, and some of them never heard of this net!
I believe this whole concept of system support over the Internet has come
up a couple of times before. The pro's being:
You're hooked up, and IBM's hooked up, so why not?
Speed.
If you find a problem, you're much more likely to type up a quick
message and include the problem file, than call some 800-number and
be expected to accurately describe it over the phone.
There are cons, also:
There is some *written* rule that the Internet is not supposed to
do business using it's lines. (Don't know the official statement
on this, I think one of the news.admin groups has more information.)
Not *everyone* is hooked up to the Internet, so you deal with a
form of favoritism (minor, but it does exist).
There are others, I'm sure.....
If someone could post the *official* restraints on using the Internet for
business, that might help. And it could then go in the FAQ, right??? :-)
>Hope that someone at IBM are listening...
There's not much that can be done.
> /Peter Gustafsson
> Chalmers Workstation Centre
> Gothenburg Universities' Computing Centre
Note: this is my *opinion* only. Thoughts of me representing IBM in this
matter should not be inferred, referred, incurred, submerged, or expurged. :-)
jim/jsalter IBM PSP, Palo Alto T465/(415)855-4427 VNET: JSALTER at AUSVMQ
Internet: jsalter at slo.awdpa.ibm.com UUCP: ..!uunet!ibmsupt!jsalter
PS/2 it, or DIE! :-) The ramblings above have nothing to do with Big Blue.
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